We do our best to ship orders as quickly as possible. Please note that personalized orders require 3-4 days for production before shipping. The average shipping time is 1-2 days .

Tracking numbers are updated 3-5 days after your order is shipped.

We offer a 100% money-back guarantee if your product is defective or damaged. You have 30 days to return it to us for a full refund. Return shipping is at your own expense. Once we receive the product, we'll issue a full refund.

Please note: Please state your name and order number on the return package .

⚠️ If your order is still in transit, you will need to wait until it is delivered before you can request a return.

Yes, you can cancel your order at no extra cost! However, this must be done before the order is shipped . If the order has already shipped, you can use our easy returns process for a full refund.

⚠️ Personalized orders cannot be returned.

If you accidentally entered an incorrect address, please respond to your order confirmation email as soon as possible and confirm the correct address.

• If the address is incorrect, we can change it within 24 hours .
• After 24 hours we can no longer change the address and no refund will be given.

Of course! Send us an email and we'll be happy to help.

We receive many emails daily, so for a faster response, please include your order number and clearly describe your question.